How it works
A neutral request. A structured answer.
TellPenny replaces the awkward "just checking in" email with a short, neutral request the buyer can answer in one tap.
- 1
Create the request
Add the buyer and a little deal context. Our AI drafts five neutral response options tailored to the deal, , , which you can edit, reorder, or replace.
- Buyer name, email and company
- Deal name, stage and last activity
- AI-generated response options
- 2
TellPenny sends it
The buyer receives a short, professional email from TellPenny on behalf of your company, , , not from the individual salesperson.
- Authenticated sending (SPF, DKIM, DMARC)
- Clear transparency statement
- One optional reminder
- 3
Get a clear outcome
The buyer taps one option. No login, no survey. If they're open to reconnecting, they can indicate when.
- Structured loss reason
- Optional reconnect timing
- Optional written context