Use cases
Understand what happened at every sales outcome.
TellPenny gives buyers a respectful, low pressure way to share where an evaluation stands, why they chose another direction, or what influenced a successful purchase.
Use it to resolve quiet opportunities, improve closed lost insight, and learn what your team should repeat after a win.
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Still active
Waiting on internal approval
Another solution selected
Implementation appeared easier
Strong product fit
Confidence in the implementation team
Illustrative example using fictional companies.
Three ways teams use TellPenny
Choose the outcome you want to understand.
One clear view
See the complete story behind your sales outcomes.
Quiet deal updates, closed lost reasons, and closed won feedback should not live in separate surveys, inboxes, or spreadsheets.
TellPenny gives the organization one consistent way to collect buyer verified responses and identify patterns across the full sales process.
Compare
Which request to send, and when.
Customer goes quiet
- When to send it
- After direct follow up is no longer producing an update
- What the buyer shares
- Where the evaluation currently stands
- What the seller learns
- Whether to continue, reconnect, or close the opportunity
- Primary value
- Resolve uncertainty
Closed lost
- When to send it
- After the company is not selected or the project ends
- What the buyer shares
- What influenced the decision
- What the seller learns
- Why the deal was lost and what could improve
- Primary value
- Learn from losses
Closed won
- When to send it
- After the agreement is complete
- What the buyer shares
- What mattered most and what nearly stopped the purchase
- What the seller learns
- Why the company won and what should be repeated
- Primary value
- Repeat what works
Focused by design
Different questions.
The same respectful experience.
Each TellPenny use case begins with one simple response. The buyer can provide an answer without writing an email, creating an account, or committing to a long survey.
When deeper context would be useful, Penny can ask a few short, optional follow up questions based on what the buyer has already shared.
- No buyer login
- No written email required
- Optional Penny conversation
- Clear requesting company
- Buyer controls how much they share
- Responses delivered to the appropriate seller
Start learning from every sales outcome.
Resolve quiet deals, understand why you lose, and identify what helps you win.
30 day free trial · No credit card required